Web Graphic Designer AuthorHouse
THIS JOB HAS EXPIRED At Author Solutions, we provide the technology and services that make publishing easy, affordable, and available to anyone, anyway, anywhere, anytime. This mission provides as the foundation for you to meet expectations of customers both external and internal. A professional presentation is imperative and the expectation is that you will perform your job with enthusiasm, attention to detail, care and reliability.
Will support marketing efforts by designing and maintaining marketing materials for Author Solutions brands. In this role, the individual designs and implements communication that supports business objectives and goals of assigned brands. This individual will work closely with members of the marketing department, sales, IT and fulfillment to ensure continuity in messaging and company goals. Accountable for adherence to, and promotion of, company values by performing duties in a manner that is consistent with being a team member. Thrives in a collaborative environment but also able to work and think independently. Have a mindset that allows for strategic thinking about the business and its performance. Work in a fast-paced, creative atmosphere and respond quickly to changing needs and be flexible to meet tight deadlines or make last-minute changes to existing work.
E-mail Marketing Creative
Develop compelling graphics under deadline to support sales promotions
Make recommendations about how to improve graphics to enhance open
rates and click through
Stay abreast of best practices for e-mail optimization
Code (HTML) e-mail designs and platform/e-mail client test for compatibility
Revise content and layout as needed
Develop image ads and graphics to specifications and help drive leads and conversions
Communicate through visual presentation the essences of the brands
Use best practices when delivering assets to ensure work is optimized for the
Web and its users
Recommend ideas for new content that would enhance or improve current state
Browser test new content in supported browsers and adjust code based
on presentation in various browsers aiming for the best degradation
Stay informed of new developments in the Web and related technologies
Represent the marketing department in group meetings
Establish and maintain relationships with vendors to help facilitate the timely
completion of projects
Maintain assets in an organized and coherent fashion
Communicate regularly to the management team as to status of projects in
process, deadlines and obstacles
Internal Management Responsibilities:
Maintain mutually positive, productive relationships with marketing
department colleagues and individuals in other departments
Frequency & Methods of Reporting & Feedback:
Weekly meetings with supervisor and marketing team
Frequent day to day contact with marketing team members
Consistency in use of branding
Use of best practices
Demonstrates self-reliance by meeting/exceeding workflow needs.
Follows established processes as outlined by Manager.
Participates in process review and improvement with Manager.
Completes assigned duties based on daily business needs and individual skill set.
Consistently produces a high volume of quality work.
Capable, and adapts as needed, to work under pressure and meet tight deadlines.
Complete quality assurance checks.
Perform work accurately based on job functions/responsibilities, daily business
needs and individual skill set.
Always takes a courteous, helpful approach and is solution oriented.
Demonstrates outstanding customer service skills.
Works efficiently and respectfully with all customers both external and internal.
Communicates effectively, is thoughtful, articulate, clear and concise.
Is timely with all customers, both external and internal, and is available when needed.
Is prompt and accurate with information/guidance when answering questions.
Ensures a spirit of excellence, teamwork, collaboration and cooperation.
Volunteers to assist others to meet the workflow needs.
Complies with Author Solutions employee manual, guidelines, policies and procedures.
Respects and protects confidential information.
Demonstrates a positive, professional approach to work effectively with
customers, vendors, and staff.
Demonstrates the ability to exercise good judgment.
Contributes to a positive, productive work environment.
Attends required and other pertinent in-services, meetings, and takes advantage
of internal educational opportunities.
Maintains excellence in attendance and punctuality.
Positive communication skills, correct grammar, clear speech, provides
prompt, professional responses.
Is self motivated, takes responsibility, and resolves situations.
Answers incoming calls and forwards to appropriate area.
Computer / system knowledge, proficient keyboarding skills and accuracy.
Demonstrates experience with a variety of office machines.
Ability to multi-task.
All other duties as assigned.
Builds and maintains customer satisfaction
Recognizes and anticipates customer needs
Seeks ways to improve service
Adapts to changing business needs and work responsibilities
Anticipates, plans, and is positive through change
Adjusts and provides alternate plans when necessary
Takes personal responsibility for their quality of work
Meets works schedules and deadlines
Achieves results with little oversight
Organizes and expresses information clearly orally and in writing
Listens effectively and responds appropriately
Identifies and utilizes effective communication methods
Demonstrates positive and respectful behavior
Adheres to codes of conduct and ethical principals
Demonstrates honesty and integrity
Assets/Funds/Information (amount managed/custody of confidential data):
Has access to highly confidential data with respect to company information and customer information.
Distribution of e-mail, mail, and faxes.
Access to other e-mail inboxes for general inquiries.
Handle checks and cash when necessary.
Decisions and Actions (complexity/latitude/timeliness/impact):
Analytical ability to define problems or opportunities, devises solutions, and lead implementation of solutions.
Will meet required timeliness with accuracy and in terms of completion in order to comply with business need and company policies.
Will comply with legal and regulatory requirements.
Prioritizes tasks and primary duties within scope of position.
Primary duties should be completed daily.
Supervision and Guidance of Personnel:
Indirect Reports/Functional Guidance provided (employees/work groups):
Interaction with the executive and leadership team.
Daily interaction with employees and managers.
Frequent interaction with Authors.
May have communication with others (i.e. Customer Service Department).
Bachelor of Arts or Sciences Degree
Proficient in Adobe Creative Suite
Strong written and verbal communication skills
Proven performance in multi-project, common timeline, execution
Demonstrated ability to work well under pressure and within tight deadlines
Ability to accept and learn from constructive criticism
Sufficient manual and digital dexterity to work with a computer keyboard, mouse and monitor, and phone pad.
May need to lift mail bins and or boxes weighing about 20-30 pounds and carry down stairs.
(Hazards, Travel, Hours)
8:00 a.m. - 5:00 p.m. core schedule with frequent flexibility for start and ending times. Additional hours and/or overtime depending on position and needs of the business may be required.
||1663 Liberty Drive |
Bloomington, IN 47403
THIS JOB HAS EXPIRED